Staples in Cumming, GA Closed now

Reviews about Staples

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  June 22, 2020, by Eric Ehlinger
  Absolutely horrible! Do not shop here! I left a map to be laminated and picked up the next day. They took my number and said they would call when it was ready. I never received a call so I went to the store. The laminating machine had destroyed my map and they asked if I had another copy to laminate. I did, at my office, all the way inside the city, an hour away. So I drive to my office and call them to see if I can email it to them to pick up when I get back to town. Then they tell me the laminating machine will be broken for a week. I start complaining, they put me on hold, then say if I get them a copy tonight they can have it tomorrow. First, why did I never receive a call when it damaged the map the first time so I didn't waste a trip up there. Second, when they knew I was gone to retrieve the map, why didn't they call to tell me that even if I did they couldn't run it. Then, they basically lied when I started complaining. Like most other people on here said, absolutely horrible and incompetent service. I will never do business with this store again and has soured me on Staples all together. I will be using Kinkos from now on.